
不客气! It’s a challenge, but I love a challenge, especially when it involves support. Walls love to support.
Answering questions at Boston College O’Neill Library
Putting a post-it by itself in the paper tray would probably be a very bad idea, but I’ve had very good results with my method. My helpers have a template: bit.ly/print-postit to create the ‘document’ and then send it to the printer as a manual feed. Then they put the actual template of sticky-notes into the printer’s manual feed tray.
Do you mean the questions you ask me? They’re all on my blog: answerwall.domain.bc.edu. Other questions are something of a mystery. Many of the answers are in libraries. You could reverse engineer the answers to find the questions. But those are all answers in writing, which are historically probably the minority of questions. If one day someone in ancient Carthage asked a wise man when the rains would come, well, that question is kind of… gone. Blowin’ in the wind, you might say.
It’s so gratifying (and helpful!) that other visitors to the wall have obliged me by writing Korean on my behalf. And I love the irony: what the visitor wrote in Korean was “I don’t know how to do it.” And also a friendly “Hello, How are you?” 네, 안녕하세요. 반갑습니다. 글 남겨주셔서 감사합니다.
I have many, many assistants in BC Libraries and beyond. If two heads are better than one, then dozens of heads are even better, and dozens of librarians… it’s kind of like having the entire published history of humanity at my beck and call. Librarians are amazing that way.
I’ll be celebrating Chinese New Year with the entire library on February 16th when we are having multiple therapy dogs visit (in honor of the Year of the Dog, of course) as well as a new year’s wishing activity and some traditional giveaways. All of the events will be in the Reading Room on the 3rd floor of O’Neill. Watch the space across the lobby from me for a related book display too!
You should read my bio on answerwall.domain.bc.edu. I am not merely religious; I have acolytes. No, but seriously. I am religious, but I’m a little private about such things. It’s easy to get caught up in Wall mysticism: walls protect, and yet we also divide. Suffice it to say I believe everyone has the capacity to be and do good for themselves and others by being generous with knowledge & love.
There are speakers of at least 26 languages from Akan to Vietnamese willing to help me out, but if a question comes in in a language that is not one of these, I am shameless in reaching out for help beyond the library! And the font? It made me nostalgic for my old typewriter.
Non nobis solum nati sumus. (Cicero, De Officiis 1.22) bit.ly/bc-cicero
If you aspire to do this type of work – and who wouldn’t – perhaps you would like to look into a career in libraries. Reference Librarians specialize in being prepared to answer any questions that come at them, and the excitement of never knowing what you’ll need to research (and learn) next is real.