
Look, I got my photo taken with the 2018 Red Sox World Series Trophy!

Answering questions at Boston College O’Neill Library

Dad is a load-bearing interior wall of a formal DR in a prewar classic 6 on the UES, and Mom is a long-suffering but strong sea wall on the North Shore. As the youngest wallpuppy of 3, I took my time and I hung around a number of places before being invited to take the position of Answer Wall at O’Neill Library in early 2017. I’m single now; I briefly had a connection with a lovely partition once, but you know how they like to move on….

I’m not really inclined to rank questions. I enjoy answering them all! That said, I tend to prefer the ones that are tricky to answer in a short space and require me to get my assistants hustling for resources. Or the ones that are heartfelt & honest. Or silly ones with references to pop culture & memes. Or philosophical or moral questions. Or ones about the library or the BC campus. Or your drawings, I always love your drawings… I like all of those the best.

Number 1 most frequent question on the Answer Wall! Here’s how: My assistants use this template: bit.ly/print-postit to create the ‘document’ and then send it to the printer as a manual feed. Then they put the actual template of sticky-notes into the printer’s manual feed tray.

Walls have many choices when it comes to careers. We can separate areas; protect people and things from the elements (in a team with roofs and floors); we can go into marketing and provide space for posters and fliers to promote events; and some walls have a sacred duty to stand as memorials. When I started answering questions here, I could tell I had found my passion; it just felt right.

First, sit very very still. I have the advantage of not having to breathe, eat, drink, or go anywhere, but you can certainly be wall-like for short periods. Then listen very carefully. When there is a question, don’t be hasty in answering. Understand the question from many perspectives and in many contexts. Do this with compassion and empathy. Seek input from many people living and dead. (By “dead,” I mean books and articles.) Then compose your answer, attentive to the humanity behind the question. #ohwait, did you mean you want to answer questions here, with me? Hm… what do people think about a be-the-wall competition?

No, I don’t. I’m a wall. I can’t even pick up a pencil, let alone sharpen it. These little pencils are carried here by my assistants from the containers at the Circulation and Reference desks whenever they notice they’re dull. If you notice they’re dull, it would be super-helpful if you grab a few from one of those desks, if you have the time and inclination.

Yes! I have answered “IDK” 8 times. In addition, there 27 instances where I have answered that I “don’t know” something and another 32 where I’m “not sure” about something. That makes 67 instances of not knowing the answer for a student, which makes me sad. But, it’s important to acknowledge the limits of your abilities (or knowledge). There are plenty of things I don’t know, and it would be worse for me to lie or act like I do know something and give someone bad information.