I will have my assistants let it be known to the hole punch and stapler departments.
We need better hole punchers and staplers for each floor!
Best place to sleep in the library?
There is a seating area in the south end of the 4th floor that is ideal for taking a little nap: Soft seating, dim lights, window shades, and an entire section of 19th Century English Literature.
I’ve recently noticed a Janitor in O’Neill who adds the contents of recycling and trash bins into the same garbage can. This seems problematic. Is there a way the wall could address it?
Thanks for the observation; I’ll let my assistants know. I’ve also watched a lot of
Where is the O’Neill library?
Here! Or 140 Commonwealth Ave. Chestnut Hill, MA 02467 (although that’s technically all of BC). Or at plus code 8RPJ+C8 Newton, Massachusetts. Or at coordinates 42.3365389,-71.1691414. Oh. You can also find O’Neill online at library.bc.edu. Or on Twitter and IG @bclibraries (although those are also for other libraries at BC too). O’Neill is everywhere.
There are always people who chat occasionally or constantly in Quiet Zones (like the 4th floor large tables).
I’m sorry you’re encountering this problem; it must be frustrating to seek quiet spaces, and find that those spaces are not, in fact, quiet. I will let my assistants know. Thanks for making some noise about the noise!
Why can’t we get new library printers?
The library printers are only 3 years old, but with about 10 million pages printed each year at BC, it’s no wonder that the printers are getting finicky. Library and ITS staff have already started exploring which printers and print management systems will replace what we currently have.
Why is the mens bathrooms in O’Neill so disgusting? Can BC clean more often?
You are not the first to complain about the condition of my long-suffering colleagues, the bathroom walls. Crews clean them several times a day, but that doesn’t always keep up with the heavy use. Requests to have the bathrooms refinished have been put on hold pending decisions on larger renovation plans. For now, I’ll ask you to please treat the bathrooms with the respect they deserve even if they don’t always show their appreciation.
Why do I have to tour the library
Because the library is awesome? ¯\_(ツ)_/¯
I just applied for a job here pls put in a good word for me answer wall
Good luck! I’ll let the other walls know to keep an eye out for you.
Please do something about the people who go up to the fifth floor & talk on their phones… So annoying!! :(
I understand your frustration! We are working on developing more effective ways of conveying and enforcing building policies. Very soon you will see new signage that will hopefully encourage users to comply with policies intended to maintain a comfortable and respectful library environment.
More therapy dogs?
![More therapy dogs? [response: I want cats!]](https://library.bc.edu/answerwall/wp-content/uploads/2018/12/aw121418-3.jpg)
They are still coming: Saturday, Campbell will be here from 2 pm to 6 pm. Charlie will be awaiting your visit on Monday between 5 pm and 7 pm. And Sailor will end this semester’s visitations on Tuesday with a visit from 7 pm to 9 pm. [As I mentioned yesterday, we would love to have cats and other animals, but the university prefers we stick to dogs. But here’s another picture–Scarlet and Henry!]
In OK we have the flag at half when someone close to us has passed away. Why is the flag in front of O’Neill always on half?
Sometimes, as with President Bush recently, it’s a federal law. But each state and commonwealth makes its own decisions, and my helpers who have lived elsewhere say the flags are at half staff more often here. Right now it honors President Bush, and a Massachusetts firefighter, Christopher Roy, who died over the weekend. If you’re ever curious, the state has a web page which will tell you why: bit.ly/bc-flag
Are the free massages coming to the library this semester? If so, when?
Alas! I am sorry to report they have come and gone this semester; they were at the Brain Break just after Thanksgiving. Watch for the Brain Break in the week after Patriot’s Day in the Spring semester. Perhaps in the meantime, you can enlist the help of a friend.
Can we get snacks in the employee lounge?
Do you mean the employee lounge in O’Neill? I’m afraid it is limited to those who work at the library. And I have heard (we walls have a way of communicating amongst ourselves, you know) there are no snacks there except for those that staff bring in. (Which is why you will see staff at the same vending machines you use for snacks!)
fun fact about libraries/librarians? How many books in O’Neill?
I don’t know how fun it is, but it is a fact that librarians love to connect people and information … so ask more questions! According to the latest Factbook, at the end of fiscal year 2017, there were 2,326,205 volumes available from O’Neill Library.
Why won’t the bcguest login work on digital studio computers?
Many of the software packages that are available in the Digital Studio are licensed for BC users only- which means that allowing guests to access them would infringe upon the license agreement. Therefore, everyone who wants to use the Digital Studio computers needs to have BC credentials. The bcguest login is only meant to be used at the approved guest computer- if you need help finding it, ask one of my acolytes- ahem, associates.
Why does O’Neill make me sad :( ?
It makes me sad to hear you’re sad in my home. Some of my librarian friends tell me there’s a wonderful view of the Boston skyline on level 5. Check it out. I hope it brightens your outlook.
Why are there only 2 hr loaner text books. Why can’t BC purchase more copies?
Materials on Course Reserves circulate for 2 hours because they are high-demand items that are set aside for class reading at faculty members’ request. The number of copies the libraries can purchase is limited by budgetary, space and copyright restrictions. What the BC Libraries are doing to address this issue is prioritizing the purchasing of ebooks for Course Reserves.
When will the basement drink vending machines take card? (Eagle One Card)
My assistants tell me that BC is working out a solution with the vendor. The problem, apparently, has to do with replacing a part to make the machines compatible with card readers. I’ll update you when and if I hear more.
Why are so many of the scanners out of order?
My library helpers say they are trying to resolve some issues with the vendor. I will update you when I find out more.