You can check out an external DVD or BluRay drive and watch it on your laptop: bit.ly/bcl-technology-loans
If I check out a movie, where can I watch it?
My computer’s about to blow up because of my DAW. Help?
DAWs are notoriously memory- and power-hungry, which means they can also generate a lot of heat. Short-term: get a cooling mat or stand. But there are other things you can do to help your computer beat the heat, and the ITS Help Desk will have ideas: 617-522-HELP (4357)
Oh no! Def contact ITS Help at 617-552-HELP (4357)
Wall, are you a gamer?
I’m not, but some of my helpers are.
Hi wall, is your favorite movie Wall-E?
It’s a great movie with a powerful message (and an 8.4 rating on IMDB and a 95% on Rotten Tomatoes).
Hello! What would be a good starting point for learning how to draw?
If you don’t want to take a credit course in studio arts, explore options freely available to you through BC’s subscription to LinkedIn Learning, including Drawing Foundations classes, “Improve your drawing & painting skills”, “21-Day Drawing Challenge”, and more. Start here: https://bit.ly/LinkedInLearningBC. Prefer to learn from books? Drawing on the right side of the brain is a classic: bit.ly/DOTRSOTB (eBook); bit.ly/DOTRSOTB2 (Print.)
What’s your favorite type of graph?
My favorite is the type that best represents the data and makes it easiest to understand, so that depends on the situation. We have a Data Visualization Specialist at the BC Libraries who could provide guidance: email digitalscholarship@bc.edu. That said… “Exploded Pie Chart” always makes me giggle.
How do you print on a sticky note?? Tutorial? Follow up: what font do you use?
My helpers say it involves a Word document with some Post-It-sized text blocks and some fiddling with a fussy printer. The font is Courier, because we wanted typewriter vibes.
When will our current course and grade be available again on AGORA? Just curious cause it’s been under maintenance for a while…
Are you using the new EagleApps version? I’ll check with my friends over in IT, but you can also call the help desk (tel: 617-552-4357) and they’ll let you know if there are system problems.
Update: Actually Student Services is who you want to talk to about this: 617-552-3300 or 1-800-294-0294 over the phone, and studentservices@bc.edu
Whenever I sign in to a Mac here, it keeps asking me to sign in w/ my apple ID.
I’ve got a question in to some of my helpers and I’ll let you know what I find out. Even though your profile is private on our public machines it’s probably a bad idea to link your Apple ID to any of them.
Update 12/5: that’s a first-time login behavior that our systems folk were able to fix up until the most recent MacOS update; they’re working on it.
Are you going to get Disney+?
So tempting for any classic animation enthusiast, and lots of newer content as well. But I think I’ll be content with what the library offers me (and you): Popular movies on DVD right next to me, lots more DVDs across the lobby (check the catalog at library.bc.edu), and all the streaming options on this guide: bit.ly/StreamBC.
Can you help get more USB Type-C chargers…
Yes! New charging cords, including USB Type-C, Lightning Cables and Micro USB cables will be coming soon to a charging station near you!
If my MacBook screen is cracked, can I bring it down to the second floor for repairs?
Yes, you can bring it to Hardware Repair. The technicians that work there are certified to work on Apple computers. Depending on the damage and type of warranty you have, you may need to pay for the repair.
How does IBM’s Watson Computer work?
![How does IBM's Watson Computer work? [Response: Simple Answer PL2!]](https://library.bc.edu/answerwall/wp-content/uploads/2019/05/aw050919-4.jpg)
While some search engines rely on one algorithm that combines contextual analysis and popularity rankings to determine relevancy, Watson uses multiple algorithms simultaneously and then compares the various results to arrive at the most likely answer.
How do I become Insta famous (@mayathefoodie) follow me plz
Becoming Insta famous might seem like a breeze, but it’s hard work! Utilize those hashtags so other like-minded posters can find you on their explore pages, post often (every day) to give followers content that they’ll enjoy, and try to make those posts interesting! Marketing your page using your friends is also an option – see if they’ll post a story or photo telling their followers to follow your page. Collaboration is also a good way to get more followers. As a food insta, you can see if any of the restaurants you frequent will repost your pictures to their pages. You can also see if an account with a larger following will give you a shoutout for a fee. Good luck!
Why the printing take such long time !!?
If you are having trouble with printing, please stop by the Walk-In Help Desk across from the 3rd floor printers in the O’Neill Library.
What are your thoughts on tinder?
As a part of a building, anything that could cause a fire concerns me. As long as it’s kept away from flame, I’m fine with tinder – in fact, I have many wall-friends made of wood. Oh. You meant the dating app? No judgment on how people want to find significant others or live their lives. Tinder can be good or bad depending on how one uses it.
My wifi signs off every time I close my laptop pls send help
It could be a setting on your laptop that makes it disconnect when not in use to save energy. You might be able to Google your specific laptop for instructions; otherwise, you can stop by the Technology Help desk in O’Neill or call 617-552-HELP (4357) for assistance. Hope you are able to eliminate this annoyance!
Some of the dell desktops don’t turn on on the 4th floor. What’s up with that?
Thanks for the tip; we’ll have someone look into it immediately. In fact, by the time you’re reading this, it should already be corrected. (Often, people unplug desktops in order to plug in their own devices, and then don’t plug them back in again. Sigh. But this could be a different problem entirely.)
Why is eduroam not working great? Phone will disconnect from it often and Laptop will only connect to BostonCollege.
This sounds very frustrating! If you visit the Walk-in Help Desk on the 3rd floor of O’Neill by the printers, they should be able to take a look at what’s going on with your phone and laptop. They provide computer assistance from 9am-5pm, Monday-Friday.
Can someone please make the Wifi work on Fenwick1. It’s an issue.
I’m sorry to hear that you’re having issues with the wifi! If you call the IT Technology Support Help Center at 617-552-HELP (4357), they can help get our Network Services team on the case.